Contact Us

Contact Us

Email is the fastest way to reach us, and we answer within 24 hours.

Email

support@velunol.com

If you are writing about an existing order, include your order number. If something arrived damaged or wrong, attach a photo — it saves a round trip and we can send a replacement or refund straight away.

Phone

+1 713-668-2323

What we can help with

  • Where your order is, once it is past the estimated delivery window
  • Starting a return or an exchange — we email you a prepaid label
  • Cancelling an order within 24 hours of placing it
  • A measurement or fabric detail that is not on the product page. We will ask the supplier and come back to you.

Business details

VELLUNA COSMETICS LLC
1001 S Main St Ste 600
Kalispell, MT 59901
United States

This is our registered business address for correspondence. There is no store, showroom or warehouse at this address, and it is not our returns address — returns go to a separate facility in Texas, and we send you the label.